The Power of a Technician, in the Palm of Your Hand
Thanks to our high-quality services, reliable technicians and helpful member perks, we’ve become known as The Service Experts of South JerseyTM. Now, we’re excited to announce that we’ve partnered with HomeX. Over the years, you’ve known that if you make the call, we’ll handle it all, but with HomeX, you will now have the power to chat with a certified technician over the phone or via video chat! With this feature, highly trained technicians will be able to easily assess your HVAC issue, and in some cases, they’ll even be able to fix it for you without even stepping foot into your home. Plus, in the circumstance that your HVAC issue requires a home visit, HomeX will make service day that much easier. Not only will the tech we dispatch to your home already know what’s wrong, but they’ll also be equipped with everything they need to resolve your issue quickly, making your service easy and stress-free.
HomeX & Clay’s — Here’s How It Works
Give Us a Call
When you call Clay’s, our Customer Service Rep (CSR) will ask questions to determine the issue, and if possible, help you resolve it while speaking with them. If our CSR is not able to find a solution for your issue, they will book your call with a HomeX Remote Assist expert. If further diagnosis is required, they may recommend setting up a video call in order to provide you with the best solution.
Ring Us on Video Chat
Want to chat with one of our expert technicians face-to-face? Thanks to HomeX, you can! For issues that require a video chat, a HomeX appointment will be set up where you will receive a text message or email with a link that will help you access your video chat — no fancy app needed! With this link, you’ll be able to easily point out what your issue is and work through it with an expert. All done virtually!
HomeX Perks Done The Clay Way
At Clay’s Climate Control, we do everything The Clay Way, which means we provide our community with high-quality HVAC services that people can rely on AND afford — and our HomeX services will be no different! In fact, our customers who are part of our 3C Maintenance Plan will enjoy a $25 discount on our HomeX Services; non-members can enjoy this service for $50.
What are you waiting for? Make the call and let us handle it all!Contact Us Now !